The TELUS team acknowledges that our perform spans several Territories and Treaty parts and we are grateful for the traditional Knowledge Keepers and Elders who are with us currently, individuals who have gone just before us and the youth that encourage us.
I will never go into depth regarding my own annoyance and anger. Suffice it to mention that right after lots of hours about the cellular phone, with some really handy folks, and visits to various Telus suppliers, I succeeded in returning the gadget and cancelling the account.
How can I notice that individual. I think I'm going right into a new billing cycle And that i have been working in circles for weeks
I had to Make contact with CS nowadays with Chat along with the Division I would like to speak to is just offered by mobile phone. The CS on Chat arranged a get in touch with back at an agreed upon time slot. When that Office termed me afterwards I acquired every little thing sorted out.
What triggered this publish is a problem with outgoing mobility calls. When I get in touch with a amount, the person's caller ID displays my name along with a real estate firm's identify.
Even so, the very best just occurred. Just after speaking to Telus enterprise, I wasn't proud of the prepare offered and questioned to be tranferred for the LOYALTY dept. She modified the cost of the information prepare but enhanced the price of the telephone for just a Web of -$one. WHAT A JOKE!!!
I as well have already been hoodwinked into signing up with them - mobile, internet and residential protection. Was advised my mobile won't improve if I update (Wrong, which I should have recognized much better but the rep saved insisting immediately after asking numerous periods). House stability is simply not essential for me, nevertheless the worsted Portion of it is the fact It really is truly not a thing that is reliable. My lock that is alleged to unlock with a passcode refuses to work. Telus internet support The installer came back to fix it but it really worked twice after he reset it then not given that. Then In the event the internet goes out it's useless, as far as I am able to see It is offline then.
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Simply variety the main points of your inquiry inside a message and it'll be sent to a human agent. Messaging here is asynchronous (non-Dwell), so you're able to shut the application or go regarding your working day while the agent will work to finding you a resolution.
Most definately a scam. Just bought from the phone with the true telus they usually aided me secure my account.
If an automated assistant asks for The main reason of your simply call, mention "I want to make payment preparations for my mobility bill".
I'm looking to renew my internet service following the two 12 months contract expired. We even have primary cable which I in no way use and wish to eradicate. It is actually extremely hard To achieve this on the internet, plus the phone number for support is rather nicely hidden. I finally bought it from a reseller. I known as the variety, and listened to AI attempt to receive me to do it on the web, but You can not cease employing a service on the web.
Then you start to complain you have been promised stuff not included in the legit merchandise. Considering the fact that your personal information was accustomed to insert this for your account, How will you get when advised we did not offer you that. It'll look like you Individually subscribed.