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I will not likely go into depth regarding my own stress and anger. Suffice it to claim that after quite a few hours about the phone, with some incredibly useful persons, and visits to a number of Telus merchants, I succeeded in returning the device and cancelling the account.
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Have you ever tried using making use of the net Chat? Go browsing to My TELUS and also the the Chat icon might be in the decrease ideal of the window. Reply the questions about which kind of assistance you'll need then hold replying to your bot with "I would like to talk to a person" till the bot provides up and passes the Chat to someone.
I'm searching for the cell phone number to connect with to speak into a consultant and wondering if they are available in the weekend. I intend to make payment preparations and tried to on chat, nonetheless they advised me I really have to contact.
Hello Every person, I should Get in touch with customer service with reference to modifying a payment arrangement. I planned to know when there is an electronic mail or other method to Speak to them for the reason that I am Operating, and most moments I seek to call and don't get to speak to somebody just before I should hold up.
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TELUS Tv set+ Problèmes d'authentification through l'application Android et le web page Internet Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
Offered to upgrade our telephones way too. She despatched me a handful of codes by means of textual content and electronic mail to relay to her. She then began to request my charge card for the a single time rate.
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@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating that I should get in touch with during "standard office hrs". Is that this for genuine?
According to your description, the decision you acquired seems to get a scam. Telus usually takes customer safety very severely, and we want to guarantee you of the following:
You can then get a textual content concept if the agent responds, and you'll observe up at your earliest benefit.
The TELUS staff acknowledges that our work spans a lot of Territories and Treaty spots Telus billing support and we're grateful for the standard Awareness Keepers and Elders who are with us nowadays, individuals who have gone just before us plus the youth that encourage us.