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The hours they have got will not be working very well with my operate and caring for an aged relative frantic schedule. I also chatted Nonetheless they instructed me I ought to phone in.
Update Last name just after marriage Hey does everyone learn how to update your very last name? I have questioned several
The folks accomplishing this will not be resellers. These are scum and con artists. And they should be prosecuted.
Nonetheless, the ideal just transpired. Following conversing with Telus business, I was not satisfied with the program presented and requested to be tranferred on the LOYALTY dept. She adjusted the price of the data program but enhanced the cost of the cell phone for a Web of -$1. WHAT A JOKE!!!
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I don't recall at any time registering or mentioning the business less than my profile. The support employees (in Philipines) advises me that it is a concern with the service service provider of the person I identified as, Telus internet support which I discover fairly preposterous.
@chris14 I needed to apparent up some inaccurate details. We are going to restore TELUS owned downed traces at no charge. We'll only clear away the road entirely for design/renovation reasons but there's a charge included. We sent you A non-public concept in case you want to move forward with either situation.
This is easily the most Terrible working experience I have had with endeavoring to simply call to have clarification on some demand I was by no means informed about could be on my Monthly bill. If This can be the scenario they have got falsely advertised to me from the beginning!! I won't ever join with this company yet again
Only form the main points of your respective inquiry inside of a concept and it will be despatched to a human agent. Messaging Here's asynchronous (non-Are living), to help you near the app or go regarding your day whilst the agent functions towards finding you a resolution.
Of course I tried chat and received connected with a live human being Nonetheless they instructed me I had to connect with. Unsure exactly what the Associates to the chat can assist with.
Based upon your description, the decision you been given seems to generally be a fraud. Telus can take customer protection pretty very seriously, and we want to guarantee you of the next:
I used to be just wanting to depart some comments (and also to vent) so that perhaps Telus can make interaction easier in the future. The whole ordeal was very painful - around slightly digicam I needed to return.
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